Frank by Tough Day

Get the candid input you can’t get in a meeting.

Frank runs a guided, optionally anonymous conversation with a few people you name, or a whole crowd through one open link. Either way, you get a clear read of what they actually said.

Surveys get ignored. Talking to people gets you the polite version.

Most people never finish a survey, and its fixed questions miss what you actually needed to ask. Talk to them directly and you get the diplomatic answer, especially with their name attached. Frank runs a guided conversation that follows each answer and can stay anonymous, so people respond and say what they mean, whether you invite a few people or post one open link to a crowd.

How it works

Frank works in three steps.

01
Ask

Tell Frank what you want input on and who to talk to.

02
People share

A guided conversation draws out candid, specific answers, and it can be anonymous.

03
You get a read

You get a clear synthesis of what people actually said.

Feedback types

Frank gathers many kinds of feedback.

Personal feedback is one use. Frank also gathers input on teams, projects, hires, and the decisions you’re weighing.

About a person
Individual

Feedback on your own work and how you show up.

About a person
Team Member

Feedback on someone you manage or work with.

About a person
Reference

Reference checks on a candidate before you hire.

About a team or project
Team

How a team is working together.

About a team or project
Project

A retrospective on how a piece of work went.

Assessing an opportunity
Due Diligence

Sizing up a person, company, or opportunity before you commit.

Assessing an opportunity
Post-mortem

Learning from an incident or a project that fell short.

Gathering input for a decision
Advisory

Collecting advice on a decision from people you trust.

Gathering input for a decision
Win/Loss

Understanding why a deal was won or lost.

Gathering input for a decision
Discovery

Testing a product or concept with the people who'd use it.

Anything else
Whatever you can think of

If it isn't on the list, tell Frank what you want to learn and it builds the plan.

Set it up in minutes

Ask a few people you name, or a whole crowd.

Tell Frank who and what. It drafts the questions, the timeline, and the message, then waits for your go. Invite people directly, or share one open link.

Frank's chat confirming a feedback request, with invitations on their way to named contributorsFrank's poll setup showing a shareable link and QR code next to the poll's focus and questions

Feedback. Invite a few people you name.

The reason it works

People tell Frank what they wouldn’t tell you.

People open up to a neutral guide

People say more to a calm, neutral guide than they do face to face.

Frank asks the follow-up questions

Frank asks the follow-ups, so a short chat produces specific, usable answers.

Each conversation stays private

You get the themes and patterns. Each conversation stays between the person and Frank.

It works whether you ask or answer

Whether you're asking or answering, the conversation is short and worth the time.

Find out what people really think.

From a handful of people to an open crowd, Frank gets you the candid version.

Get started
Frank by Tough Day: candid feedback through guided conversations